Your customers want to know when you'll arrive. Hoptide helps you keep them updated as you work through the day's visits.
They can check when you're coming, see changes when plans move, and know when the cleaning is done.
Try Hoptide with one customer for free.
You've probably answered these questions more times than you can count.
Your customers aren't wrong for asking. They just want to know when to expect you.
But you can't spend your whole day answering the phone.
Give them a way to check without calling you.
Every customer gets a private page where they can see the latest information about their service.
They don't need to download an app or create an account.
Upload the list you already have, or add customers individually. Need help? We'll set it up for you.
Book each visit with an arrival window.
Tap On the way, Arrived and Done. The customer's page updates each time.
With text alerts enabled, customers can also receive messages when they're next or when the work is done.
Customers can open the same private link whenever they want to check their service or past visits.
Bright Home Cleaning
On the way
We're on the way.
Your cleaner is about 20 minutes out.
Bright Home Cleaning
Completed
Your home has been cleaned.
Completed at 1:15 PM.
Choose a problem to see how Hoptide can help.
How Hoptide helps
Each customer's page shows the day and arrival window you booked. They check it instead of calling.
Example customer update
Tuesday, 1:00 PM to 3:00 PM.
You don't need to type everything into another system.
Upload your spreadsheet, or send it to us and we'll help you get your customers and first route set up.
Keep customers updated during storms, even when you're busy clearing driveways.
See how it works
Let customers know when you're coming and when the mowing is done.
See how it works
Make it easier to check scheduled work, changes, and previous visits.
See how it worksTell us how you keep your customers today. We'll help you import them and prepare your first route.
One price for the whole business. No charge per customer or per crew member.
Update your customers automatically.
$40/month
Billed monthly
Customers get answers without calling you.
$70/month
Billed monthly
Try it with one real customer.
$0forever
* Need more on a paid plan? Add 500 texts for $15 or 100 AI answers for $10 at any time from your Plan page.
Compare plans side by sideWhether you are just looking or already running routes and appointments, these are the questions owners ask us most.
No. They open a private link on their phone or computer.
Yes. Customers get email updates by default and can turn on texts on their own page by confirming their number. Nobody is texted without agreeing first. You choose which service updates go out.
Yes. Hoptide handles service updates and tracking. You can keep using your existing payment tools.
Yes. If you already have a customer list, we'll help you import it and prepare your first route or your first appointments.
Yes. A service runs either as a route or as appointments. On a route, customers see their stop number and how many stops are ahead of them. For an appointment, they see the arrival window, then when your team is on the way, has arrived, and is done.
No. On a route they'll see their service status and how many stops are ahead of them. For an appointment they'll see when your team is on the way. Both come from updates your crew makes, not from a map.
Still have questions?
Send us a message and a person replies.
Try Hoptide with your first customer and see how it works.
