Your public page

Every business gets a public page where new customers can ask for service and existing customers can get the link to their own page. Its address is your business name followed by .hoptide.co, for example jafo-global.hoptide.co. If you don't have a website of your own, this is also the page the phone carriers look at when they approve your texting.

To change it, go to Settings > Businesses, click your business, and click Edit your public page. The editor shows a live preview beside it (on a phone, switch between Edit and Preview). Nothing changes on the real page until you click Save changes.

Look

On the Look tab:

• Look: pick one of seven styles from its picture. Your name, services, request form and contact details are the same in every look.
  • Simple: your name, services and two buttons on a calm background. Loads fastest.
  • Meadow: a hand-drawn meadow that turns from morning to night as visitors scroll.
  • Fogged glass: a misty window visitors wipe clear. You choose the word written in the fog.
  • Word flower: your services written as hundreds of small words that grow into a flower. You can add your own words.
  • Signal & Soil: glowing characters that form a picture, then your name. You choose the picture.
  • Paint: your name on warm paper that visitors spray colour onto.
  • Evergreen: a deep green panel over your photo, with one large request button.
• Photo: Hoptide picks a built-in photo that matches your first service. Click Choose a photo to pick another built-in one, or Upload your own (JPG, PNG or WebP, up to 10 MB). A wide photo of your work, taken in daylight without people's faces, looks best.
• Colour: the colour of the buttons and highlights. Default keeps the colour the look was designed with.

Your logo is set under Settings > Businesses, with Upload logo. On a paid plan it replaces the Hoptide logo on customer emails and pages.

Copy

On the Copy tab you can rewrite every line of the page in your own words:

• Let Hoptide write the whole page: click Write the page for me, tell Hoptide about your business, and answer up to two quick questions if it asks. It writes every line, the questions included, and puts them in the preview and the boxes below so you can change anything before you save.
• Words: the line under your name, the headline, what the main button says, an optional second button (a web address or a phone number), and the sentence above the request form.
• Phone shown on your page: empty by default, so no phone number appears. Add one only if you're happy for anyone to see and call it.
• Email shown on your page: the email under How customers can reach you in Settings > Businesses, or the contact email you gave the phone carriers.
• Order of your services: the first one leads the page. Move a seasonal service to the top when its season starts.
• Sections: each part of the page (how it works, services, the request form, already a customer, questions) opens in its own window, where you can change its wording. The consent wording in the text updates section can't be changed, because the phone carriers review it word for word.
• Your website FAQ: your own questions and answers. Answers you've saved in Hoptide Answers show above these.

What visitors can do

• Request service: visitors fill in their name, phone or email, the address, the service (or "Not sure yet") and what they need. The form tells them nothing is booked until you confirm. Their request lands on Today and you get an email.
• Already a customer? Existing customers type the email or mobile number you have for them, and Hoptide sends them the link to their service page. To protect your customers' privacy, the page shows the same message whether or not it matches a customer.
• Contact: your email, your hours and your service area, if you've filled them in, and a phone number only if you added one.